Claims and Refund

Entrepreneur India is a leading industrial research institute in India providing industrial information products and services.

Any book that NIIR has supplied in error, or any defective material sent inadvertently, is automatically returnable.

Please note that we can process returns and refunds only for items purchased from entrepreneurindia.co. We cannot exchange items unless they are defective or damaged. Items that are returned more than 20 days after delivery, are in unsellable condition, will be charged a re-stocking fee at our discretion.

Claims are accepted in any print or electronic format: Library Claim forms, letters, e-mail or copies of the original order. Claims should, if at all possible, provide the same complete bibliographical information that was on the original order form, including the ISBN and the date of the original order.

Within 20 days of receipt of your shipment, you may return any of the following items, for a full refund (We'll even refund the shipping cost if the return is a result of our error).

We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund within 2 to 7 weeks of our receiving your return.

If you want to cancel your order, you must cancel within one hour of placing the order. We regret the order cannot be canceled after this time. If you do not cancel within our required time window, your order will be shipped.

Placing an Order

Availability is the time we take to acquire an item once you have placed an order for it. It does not include the amount of time taken by your payments to reach us and the time taken by your order to reach you, once we ship it. Shipping time is dependent on the shipping method you choose. So when you actually receive your order is as follows:

Availability + Payment Realisation Time + Shipping Time = Total Delivery Time.

You may place your orders by title and/or by ISBN. Orders are accepted through:

  • Online shopping cart
  • E-Mail: info@niir.org
  • Fax : +91-11-23841561
  • Mail: Please send your purchase orders directly to NIIR's sales department: NIIR PROJECT CONSULTANCY SERVICES 106 - E, Kamla Nagar, New Delhi - 110007, India. Tel: +91-11-23843955, 23845654, 23845886

Once you have found your item through search or browse links, you can place it in your shopping Cart. Just click on the "Add to Shopping Cart" button. This button is usually present on the pages that display information about the item. You can add as many items as you want to your Shopping Cart. Once you are through and you have decided about the items you wish to order, just click on the "Proceed" button on your Shopping Cart page. You will then be required to fill out an online order form.

About Shopping Cart
Shopping Cart holds all the items that you pick from our online store. It retains these till you proceed to place an order for them. Or you save them to buy later. Or you simply remove them from the Cart.

Your Shopping Cart lets you save an item till the time you are ready to buy it.

You can access your shopping Cart by simply clicking on the "Shopping Cart" link given on the top of top navigation bar.

No. You are not charged for any item until you place an order for it. You can also review and edit your order before submitting it finally. But once you submit your order, it's final.

It is the price at which a particular item can be bought in the market.

Once your orders and payments are fully processed, we pack your items for shipping. This is done with special care, so that you receive your order in perfect condition. Indian Postal Order deliver these items at the address submitted by you while filling up the online order form.

We will send you an e-mail as soon as your order is shipped out. This will also inform you about your order as well as when you can expect your order to arrive at your shipping address.

You can view your orders by visiting Your Account. On identifying yourself with your e-mail address and password, you can view all your orders and their status. For unshipped orders, you can review your shipping address, payment method and item availability. 
For orders that have already been shipped, you can also view the shipping date and method, an estimated date of arrival and a tracking number (if applicable).
Log in to Your Account and  view your Orders.

New Users

Reasons to buy books from Entrepreneurindia.co

  • Large Selection
  • Fast Delivery
  • Easy Returns
  • Discounts
  • Book Reviews and More
  • Personal Recommendations
  • We Make It Easy: 
  • Safe Shopping Guarantee
  • We Protect Your Privacy

On registration, you become our valuable customer. This means that you can shop at our site. Automatically, you also become a member of our frequent buyer programme. But this is just the beginning. As you go along you will discover more and more advantages and benefits of being a registered Enterpreneurindia.co customer.

Entrepreneurindia.co prides itself on the knowledge that our customers can shop with confidence on our website. We do not indulge in selling, trading, or renting your personal information to others. We realize that there are often concerns about how the information provided online will be used. We are committed to protecting your privacy and will only use the information you provide us to process your order and to provide a more personalized shopping experience.

Payments

The prices of all items at entrepreneuindia.co are displayed in Indian Rupees and US Dollars. All payments can be made in Indian Rupees or US Dollars.

We take great care and check all the prices before we put them up for display at our site. In addition, we always verify prices as part of our shipping process. If an item's price is lower than our displayed price, we charge the lower amount and ship your item.
In case, a item's price is more than the displayed price, we will contact you for instructions before we ship the item.

NPCS offers you a host of convenient payment options to choose from. You can pay through your

Credit/Debit Card: Mastercard, Visa, American Express, Diners Club, Citibank E-Card

  • Online Banking:
  • Cheque or Demand Draft  in favour of NIIR PROJECT CONSULTANCY SERVICES,  Delhi
  • Direct Deposit/ Transfer: You can directly transfer/ NEFT/ RTGS the amount in our bank account with following banks

 

HDFC Bank

CURRENT ACCOUNT No. 033 92 32 00 00 423
Of M/s. Niir Project Consultancy Sevices

RTGS/NEFT Code   HDFC0000339

Axis Bank Ltd.

CURRENT ACCOUNT No. 054 01 02 000 12 768
Of M/s. Niir Project Consultancy Sevices

RTGS/NEFT Code   UTIB0000054

Canara Bank

CURRENT ACCOUNT No. 015 62 01 003 776
Of M/s. Niir Project Consultancy Sevices

RTGS/NEFT Code   CNRB0000156

 

We accept Mastercard, Visa, American Express, Diners Club, Citibank E-Card. Select the mode of payment in the Shopping Cart as 'Credit Card'. After you have confirmed your order and are ready to pay for it, you 'll be redirected to CCAvenue' Payment Gateway, where you can fill out the Credit Card Details.

NOTEPlease Note that all credit card details are taken at the secure payment gateway of CCAvenue and we don't save any credit card details.

We accept cheques as well as demand drafts of all banks accredited to the Reserve Bank of India. When paying by cheque/ demand draft, you need to submit your cheque/ demand draft number. Please make sure that you make the draft/cheque in the name of "NIIR PROJECT CONSULTANCY SERVICES" payable at New Delhi, India.

Paying by cheque slows down your order because we do not ship your orders until we receive your cheque/demand draft and your payment is cleared by the concerned bank.

ORDERS SHIPPED INTERNATIONALLY CAN BE PAID BY FOLLOWING METHODS:

1. By Credit Card or Debit Card at http://www.niir.org

2. Send us full payment in advance through draft in favour of

NIIR PROJECT CONSULTANCY SERVICES.

3. By Paypal (www.paypal.com) to info@niir.org 

4. By Bank transfer, our banker details are as under :

By Bank transfer, our banker details are as under :

 

Pay to: J P MORGAN CHASE BANK, NEW YORK [Swift: CHASUS33]

For payment to: AXIS Bank Ltd. [Swift: AXISINBB054] [Bank A/c No. : 001-1-407376]

For final credit to: NIIR PROJECT CONSULTANCY SERVICES

 [Account Number: 0540102 000 12768 ]

(Please note that Bank charges are to be borne by you or otherwise add 10% of the amount towards bank charges)

 

You can directly Transfer/ NEFT/ RTGS the amount in our bank account with following banks:

 

HDFC Bank

CURRENT ACCOUNT No. 033 92 32 00 00 423
Of M/s. Niir Project Consultancy Sevices

RTGS/NEFT Code   HDFC0000339

Axis Bank Ltd.

CURRENT ACCOUNT No. 054 01 02 000 12 768
Of M/s. Niir Project Consultancy Sevices

RTGS/NEFT Code   UTIB0000054

Canara Bank

CURRENT ACCOUNT No. 015 62 01 003 776
Of M/s. Niir Project Consultancy Sevices

RTGS/NEFT Code   CNRB0000156

 

BANK TRANSFER DETAILS FOR OVERSEAS CLIENTS

 

Pay to :

NIIR PROJECT CONSULTANCY SERVICES

Account Number: 0540102 000 12768 

AXIS Bank Ltd., Shakti Nagar, Delhi -110007, (India)

 

 Swift: AXISINBB054

Search

Enterpreneur India is powerful search engine makes it easy to find exactly what you are looking for. To find your item, you can use "Search Box" present on the home page or any of the subsequent pages. Just click on the subject of your interest. You can search your desired book on any criterion like Title, Author, ISBN, Description, Others.

ISBN stands for "International Standard Book Number". It's a 10-digit unique identification number allowing publishers, librarians, and book dealers to locate specific titles and maintain their inventories. It is necessary to have an ISBN to offer your book on sites such as Amazon, Flipkart and many others, as well as many retail outlets. Each version of a book—paperback, hardcover, second edition, etc, must have a unique ISBN.

Some book titles are shown twice or thrice in a single search results because of various reasons. The same title could be available for a different price internationally and it could also be available at a special price. Or the same title could be available in paperback as well as hardcover versions. Or the same title could be available in different editions or even in different languages. All you need to do is select the one that suits you the best.

General Search Tips
Quick Search and Advanced Search both search our entire book catalogue. Quick Search is a single-field search. Advanced Search allows you to search on multiple fields and apply search filters.

Searching by Title 
Enter all or part of the title you are looking for. You can leave out words such as "a", "an," or "the." The search engine will try to find books that have all the words you entered in the title. If no books are found with all the words, the search engine will try to find books with some of the words.

Searching by Author
Enter all or part of the author name you are looking for. You do not need to enter a first name, but if there are many books by authors with the same last name it may help to limit the results. You can enter a name as Amit Arora.

Searching by Keyword
The keyword search looks for all the words you entered relating to the title, author, subjects, and categories of books. For example, if you search on "Aloe Vera Handbook" the search results page will display all books that contain "Aloe Vera Handbook" in the title or author name, and are about the "Aloe Vera Handbook." You can be as general (e.g., "Herbs") or as specific (e.g., "Neem Plantation") as you wish. Be aware that if you select "keyword," your search results may be very long. You should choose title or author if you know that is what you are looking for.

Formatting Your Search
It is not necessary to use any special characters in formatting your search. Simply enter the words you are looking for. Quotation marks, plus signs, or Boolean operators (AND, OR, NOT) will be ignored by the search engine. 
The search engine is case-insensitive. You can enter your search in all capitals, all lowercase, or mixed case.

Quick Search 
1. Go to the search field at the top right of most pages in the website. 
2. Type the desired title, author, or keyword in the text field as described in the General Search Tips. 
3. Select title, author, or keyword from the pull down menu to indicate the type of search you want and click on the "Search" button. 
4. The search results will display a list of books that match your search criteria, arranged in bestselling order.


Advanced Search
The Advanced Search form allows you to search on one or more fields. Searching on more than one field may narrow your results to the exact book or books you are looking for.

Search by title, author, or keyword 
1. Click on the Advanced Search link at the top of most pages in the Book Store. 
2. Type the desired title, author, and/or keyword(s) in the text field as described in the General Search Tips. 
3. You can enter information into one or more fields, but it is not required. The more specific the information you enter, the more exact your search results may be. 
4. When you have entered all the relevant information, click on the "Search" button to start your search.

Search by ISBN 
1. Select the 'ISBN' option from the drop down list in the Search Bar at the top of most pages in the Book Store. 
2. Type the ten-digit ISBN (International Standard Book Number) in the ISBN search field. 
3. Click on the "Search" button to start your search. 
This search will only return the one book with that exact ISBN number or number of books, if you enter a partial ISBN number.

Search Results 
The search results page displays information about the book(s) that match your search. If the search engine isn't able to find any exact matches for your search, you 'll be notified. Click on the title of the book to read more about that book, or to order the book.

Shipping

The address where you want to receive your orders is called the Shipping Address. It could be your home or office.

Once you place your orders with us, you can instruct us to store your shipping address so that you don't have to enter the address again.

Shipping time is the time taken to deliver your order at your shipping address, after the order has been shipped. It depends on where you stay and on the Shipping Method you choose while filling up the online order form.

We accept and ship orders all over the world.

entrepreneurindia.co can ship to virtually any address in the world. For information about:

You pay shipping charges as per following table.

Note: You may be subject to import duties and taxes on certain items, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Additionally, when ordering from Entrepreneurindia.co, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

For Online Purchase Orders in INDIA

  • Domestic Rates:

    For Online Purchase Order IN India Rs. 75 for the 1st Item & Rs. 75 for the each additional Item.
  • International Rates:

    For Online Purchase Order Outside India
  • US$ 30- for the 1st Item & US$ 25- for the each additional Item.

Online orders from foreign countries, other than Nepal at entrepreneurindia.co are accepted ONLY against valid Credit Card details. Please note that discounts schemes offered on this webstie or through NIIR anywhere cannot be clubbed. You're eligible to avail only one type of discount scheme, either through above stated criteria or Bargain Buys or whatever discount provided through our stores, showrooms or booksellers.

All our services are customer friendly and all communications are treated as confidential and replied promptly. You are free to contact us for all your queries regarding location of book-sellers' nearest to your residence / office or for any particular publication on our list.

For International Buyers:

Orders will be shipped and delivered through registered international courier companies and/or International speed post only. Orders will be shipped within 3-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. Overseas deliveries are generally made within 10-15 working days.

 

For Domestic Buyers:

Orders will be shipped through registered domestic courier companies and/or India post only. Orders will be shipped within 3-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms.

 

User Accounts

Whenever a customer makes any purchase at entrepreneurindia.co, an account is created for him. Here the details of all his orders are stored. The customer can access his account using his e-mail id and password and view his orders and their details.

You may change your preferred shipping and billing settings. Which means you can alter your preferred shipping and billing address. From Your Account, follow the link that allows you to edit your shipping and billing settings.

Sign in to change your shipping and billing settings.

If you wish to change your email id, you can do so by mailing us from your old email account, explaining your reason for changing and giving us your new email id. Incase you cannot access your old email account, you will need to give us some concrete form of evidence, (eg. the answer to your secret question), so we can verify your identity. Incase you are not able to do either, you will need to open a new account with your new e-mail ID.

If you know your password but would like to change it, it is easy to change that information online through Your Account.
If you have forgotten your password, click here or if you have forgotten your username, click here Log in to your account to change your name, e-mail address, or password.

New Users

  • Large Selection
  • Fast Delivery
  • Easy Returns
  • Discounts
  • Book Reviews and More
  • Personal Recommendations
  • We Make It Easy
  • Safe Shopping Guarantee
  • We Protect Your Privacy

On registration, you become our valuable customer. This means that you can shop at our site. Automatically, you also become a member of our frequent buyer programme. But this is just the beginning. As you go along you will discover more and more advantages and benefits of being a registered Enterpreneurindia.co customer.

Entrepreneurindia.co prides itself on the knowledge that our customers can shop with confidence on our website. We do not indulge in selling, trading, or renting your personal information to others. We realize that there are often concerns about how the information provided online will be used. We are committed to protecting your privacy and will only use the information you provide us to process your order and to provide a more personalized shopping experience.